Customer Satisfaction
At Qalb Al Haya we value our customers and ensure our products are to the best standards not only from the quality & looks but to the smell of our garments to ensure customer satisfaction.
All purchased thobes will be scented with our specialised Bakhoor and Fragrance.
Frequently Asked Questions
The estimated arrival date depends on where you are based. Orders processed in the UK will take 2-4 business days to arrive. Overseas deliveries can take between 7-16 days. Your delivery details will be provided in your confirmation email after purchasing your order.
You are able to contact our support team via the help button displayed on the screen. You can also contact us via Instagram or send us an email at:
qalbalhayaa@gmail.com
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We also offer various discounts and promotions all year, so stay tuned for exclusive deals.
A lot of customers may mistake a hole in their Moroccan Thobe as a fault.
However this is the 'seamless' pocket design created purposefully to ensure the end-user is able to access their pocket under the garment more easily.